SHIPPING OPTIONS
Items are shipped via FedEx. Guests will receive tracking links after the items have shipped (usually 2-3 business days after the party closes).
Once tracking information is received, items should arrive within ONE week (or sooner).
Guests can choose to have their orders shipped to the host or have it shipped directly to their home. Non-local guests should choose the direct shipping option.
Items Shipped to HOST-
Once tracking information is received, items should arrive within ONE week (or sooner).
Guests can choose to have their orders shipped to the host or have it shipped directly to their home. Non-local guests should choose the direct shipping option.
Items Shipped to HOST-
- flat rate: $5.25
- up to $99: $7.25
- $100 to $199: $9.25
- $200 and over: 7% order total
RETURN POLICY
If your guests are not completely satisfied with their purchase for ANY REASON, please have them contact me as soon as possible so that I can resolve the issue. Pampered Chef will process returns and exchanges for any reason within the first year.
Guests may view the full return policy at https://www.pamperedchef.com/guarantee
Guests may view the full return policy at https://www.pamperedchef.com/guarantee
PRODUCT WARRANTIES
Our products have various warranties: some limited, 1 year, 3 year, 5 year, and even lifetime! To determine the warranty of a product please locate the item description online or in the catalog (there will be a circled number next to the item description).Notice this catalog description of Rockcrok Dutch Oven; it has a 5 year warranty!